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Frequently Asked Questions

Do you ship internationally?

Yes. Located in the centre of three continents (from the main facility, Istanbul/Turkey) we can make quick shipments worldwide. We are currently shipping to many international countries including Sweden, UK, Germany, Italy, Netherlands, Poland, Hungary, Lebanon, Czhech Rebublic, Austria, Bulgaria, Slovakia, Denmark, Malta, Luxemburg.

What Shipping Methods are Available?
  • Worldwide shipping is available.
  • If you request we can make shipment with your contracted transporter or we can organize it for you.
  • Customers within the UK and EU will have the following options;
    • Truck shipment (7–10 Days) — door to door.
    • Air shipment (1–3 Days) — door to door.
    • DHL air shipment (for small quantities) is available with fair prices (Only 1 Day)
    • Sea transport from Istanbul Port (8–10 Days)
  • International customers outside of the UK and EU will have the following options;
    *Delivery time depends on each location. (For more info please contact us.)
    • Truck shipment
    • Air shipment
    • DHL air shipment (for small quantities) is available with fair prices
    • Sea transport from Istanbul Port
What payment methods do you accept?
  • Only bank transfers are accepted *Paypal is not available in Turkey.
  • We request min. 30% pre-payment after pre-production approval and we ship products after receiving remaining amount.
What is your minimum quantity?

Our minimum quantity depends on the product:

  • Polo shirt/t-shirt/shirt/sweatshirt/fleece jacket/pullover/:100 pieces/stock fabric/color
  • Workwear sets: 250 pairs
  • Socks: 600 pairs
  • Shoes: 200 pairs
  • *If you request special color, quantity will change.
What is your avarage production time?

After sample confirmation production time takes 4–5 weeks approximately.

Is it possible to order my style, my logo, my color?
  • 1. If you have the artwork or sample of your product, it is possible to make your own style.
  • 2. We can make your logo in every color on your requested position in every size notwithstanding embroidery or print.
  • 3. If your requested color is available it is easier to make but if it is a special color after lap dip confirmation we can make it.
How can I see your product quality?

Firstly, we are sending you a sample to show our quality. First quality sample without logo is free. Only payment is for DHL delivery cost at your door.

Which quality certificates do you have?

OEKO-TEX, SEDEX, GLOBAL ORGANIC TEXTILE STANDARD, BSCI.

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